Terms and Conditions

Last Updated: January 20, 2025

Welcome to Zephorivant. These Terms and Conditions ("Terms") govern your use of our website located at https://zephorivant.pro (the "Website") and the communication consulting, public speaking training, interview preparation, and presentation skills services (collectively, the "Services") provided by Zephorivant, a professional educational organization registered in Portugal (Registration Number: 57343310).

Important: By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access the Website or use our Services.

1. Acceptance of Terms

By accessing and using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and Zephorivant ("we," "us," or "our").

2. Services Description

Zephorivant provides professional consulting and training services in the following areas:

All services are provided by qualified communication specialists and professional trainers. Specific service details, duration, and deliverables will be outlined in individual service agreements or consultation proposals.

3. Eligibility

You must be at least 18 years of age to use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are accessing our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Registration and Account

To access certain features of our Services, you may be required to provide personal information including your name, email address, phone number, and professional details. You agree to:

5. Booking and Scheduling

5.1 Consultation Requests

When you submit a consultation request through our Website, you are requesting information about our Services. This does not constitute a binding commitment until we confirm availability and you accept our service proposal.

5.2 Service Confirmation

Once we receive your request, we will contact you to discuss your needs, provide detailed service information, and schedule your sessions. Services are confirmed only upon our written acceptance (via email or signed agreement) and receipt of applicable payment.

5.3 Scheduling

All sessions are scheduled by mutual agreement. We will make reasonable efforts to accommodate your preferred times within our business hours:

6. Fees and Payment

6.1 Pricing

Service fees will be communicated to you before confirmation and may vary based on service type, duration, customization level, and specific client requirements. All prices are quoted in Euros (€) unless otherwise specified.

6.2 Payment Terms

Payment terms will be specified in your service agreement and may include:

6.3 Payment Methods

We accept payment via bank transfer, credit card, and other methods as specified in your service agreement. All payments must be received before scheduled services commence unless alternative arrangements have been agreed in writing.

6.4 Late Payment

Late payments may result in suspension of services and may incur additional fees. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

6.5 Taxes

All fees are exclusive of applicable taxes unless otherwise stated. You are responsible for any applicable taxes, and we will add such taxes to your invoice where required by law.

7. Cancellation and Rescheduling

7.1 Client Cancellations

You may cancel or reschedule sessions according to the following policy:

7.2 Our Cancellations

In the rare event that we must cancel or reschedule a session, we will provide as much notice as possible and offer the following options:

7.3 Emergency Circumstances

In case of medical emergencies, family emergencies, or other circumstances beyond reasonable control, we will work with you to find a fair resolution on a case-by-case basis.

8. Refund Policy

Please refer to our separate Refund Policy document for detailed information about refunds, which is incorporated into these Terms by reference. Generally:

9. Intellectual Property Rights

9.1 Our Content

All content on our Website and provided during our Services, including text, graphics, logos, images, audio clips, video, data compilations, training materials, methodologies, and software, is our property or that of our licensors and is protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use materials provided as part of your Services for your personal, non-commercial use only. You may not:

9.3 Client Materials

You retain ownership of any materials you provide to us (such as presentations, resumes, or practice recordings). By providing these materials, you grant us a license to use them solely for the purpose of delivering our Services to you.

10. Confidentiality

We understand that our Services may involve discussion of sensitive professional information. We commit to maintaining confidentiality of information shared during consultations, subject to the following exceptions:

We will not share your personal information or session details with third parties without your consent, except as described in our Privacy Policy.

11. Professional Relationship

Our Services are educational and consultative in nature. You acknowledge and agree that:

12. Client Responsibilities

To maximize the benefit of our Services, you agree to:

13. Code of Conduct

When using our Services, you agree not to:

We reserve the right to terminate Services immediately for violation of this Code of Conduct without refund.

14. Limitation of Liability

To the maximum extent permitted by law:

15. Indemnification

You agree to indemnify, defend, and hold harmless Zephorivant, its officers, directors, employees, consultants, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

16. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that:

17. Third-Party Services

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party services is at your own risk and subject to their terms and conditions.

18. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time. We may also update these Terms periodically. Material changes will be notified via email or Website notice. Your continued use of Services after changes constitutes acceptance of the modified Terms.

19. Termination

We may terminate or suspend your access to Services immediately, without prior notice, for any reason, including but not limited to:

Upon termination, your right to use Services ceases immediately. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

20. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law provisions. Any disputes arising from these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Coimbra, Portugal.

Before initiating any formal legal proceedings, we encourage you to contact us to seek an amicable resolution. Many disputes can be resolved through good-faith negotiation.

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

22. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Zephorivant regarding our Services and supersede all prior agreements, understandings, and representations, whether written or oral.

23. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Zephorivant.

24. Contact Information

If you have any questions, concerns, or disputes regarding these Terms, please contact us:

Zephorivant
5D Casper Viaduct Lake Zanehaven
Coimbra, TAS 2999
Portugal

Email: [email protected]
Phone: +22770551304
Registration Number: 57343310

Business Hours:
Monday - Friday: 9:00 AM - 7:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed

25. Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that these Terms may be updated from time to time and that you are responsible for reviewing them periodically.

Thank you for choosing Zephorivant for your professional communication development needs.